- ARE YOU READY FOR A ’NEU YOU?
To best assist all of our clients we do have a “no-exception” cancellation policy set in place. If you need to reschedule or cancel any of your appointments, please give us a call at 608-838-1772 a minimum of 48 hours prior to your appointment and one of our coordinators will be happy to reschedule you. This is simply to respect our providers’ busy schedules. Many services we offer require advance planning and the opportunity to fill last minute cancellations, even with our extensive waitlist, is challenging as most people plan for any potential downtime in advance.
We value you as a client and your appointment time that we set aside for you is very important to all of our team members at ANEU Med Spa ~ time booked for your treatment is reserved specially for you.
**No exceptions – includes illness/Covid, weather (non-emergency), work conflicts, and unexpected personal conflicts.
In addition, after two no-shows or cancellations within 48 hours of your scheduled appointment time, you will be required to place a deposit on your account to hold any future appointments. Deposits will vary based on the type of appointment and will be forfeited if another no-show or cancellation within 48 hours occurs again.
To schedule a consultation we do charge a non-refundable $50 deposit that can be used toward your first service or products. Your consultation fee can not be used towards any cancellation fees but rather remains as a credit in your account for a future purchase. As stated above, we also require a credit card on file to hold your appointment for our cancellation policy.
It’s wintertime! We live in Wisconsin and it SNOWS!
Please be mindful of the weather and try to plan extra time for travel on snowy days!
If there is a statewide or county-issued Snow/Weather emergency, we will forgive the 48-hour cancellation fee, if you can not make it to an appointment due to weather on a declared Weather Emergency Day. However, if there is not a state-wide or local declared weather emergency, our cancellation policy will still be enforced, so please plan accordingly for the weather.
Thank you for your understanding!
At ANEU Med Spa we accept cash, credit, debit, Aspire points, and Allē points.
NO checks, please!
At ANEU Med Spa we offer goods and services that are irrevocable. Therefore, we do not offer any refunds for any product that has been injected or used during your treatment. We are constantly striving to create an environment founded in excellence, quality, and most importantly – the safety of our clients. For this reason, we cannot accept skin care product returns (with exceptions to clear defects in packaging or product) once your purchase has been completed.
In the event of a true allergic reaction, you must contact the clinic and be seen within 48 hours of the reported reaction and have the reaction assessed by a provider to document the event before any returns/exchanges can be accepted and must be completed within two weeks of initial product purchase. This will be given as an in-house credit towards future purchase, no cash refunds will be made.
Due to the significant amount of time invested in this procedure and the length of the appointment time on a provider’s schedule, we require a one-time $550 deposit before your treatment. This deposit will go towards your treatment total.
However, if the appointment is canceled or rescheduled within a 72-hour window of your appointment, the deposit will be forfeited.
To ensure the safety of our patients who are prescribed the following medications, patients must complete laboratory tests, weight checks and follow-up appointments, as well as completing weekly injections on time.
Patients are responsible for picking up medication within two weeks of when they have been notified. Per guidelines from the pharmacy, once the medication has been filled for a patient it must be used within 5 weeks of that date. If the medication exceeds the expiration date, it must be discarded. There will be no refunds or credits for failing to pick up the prescription in a timely manner.
Due to our extremely busy schedule, we will be updating our cancellation / rescheduling policy to best assist all of our clients and to respect our provider’s time. Our new policy will start January 1st, 2023.
To best assist all of our clients we do have a “no-exception” cancellation policy set in place. If you need to reschedule or cancel any of your appointments, please give us a call at 608-200-3803 a minimum of 48 hours prior to your appointment and one of our coordinators will be happy to reschedule you. This is simply to respect our providers’ busy schedules. Many services we offer require advance planning and the opportunity to fill last-minute cancellations, even with our extensive waitlist, is challenging as most people plan for any potential downtime in advance.
We value you as a client and your appointment time that we set aside for you is very important to all of our team members at ANEU Med Spa ~ time booked for your treatment is reserved especially for you.
**No exceptions – includes illness/Covid, weather (non-emergency), work conflicts, unexpected personal conflicts.
In addition, after two no-shows or cancellations within 48 hours of your scheduled appointment time, you will be required to place a deposit on your account to hold any future appointments. Deposits will vary based on the type of appointment and will be forfeited if another no-show or cancellation within 48 hours occurs again.
To schedule a consultation we do charge a non-refundable $50 deposit that can be used toward your first service or products. Your consultation fee can not be used towards any cancellation fees but rather remains as a credit in your account for a future purchase. As stated above, we also require a credit card on file to hold your appointment for our cancellation policy.
It’s wintertime! We live in Wisconsin and it SNOWS!
Please be mindful of the weather and try to plan extra time for travel on snowy days!
If there is a statewide or county-issued Snow/Weather emergency, we will forgive the 48-hour cancellation fee, if you can not make it to an appointment due to weather on a declared Weather Emergency Day. However, if there is not a state-wide or local declared weather emergency, our cancellation policy will still be enforced, so please plan accordingly for the weather.
Thank you for your understanding!
At ANEU Med Spa we accept cash, credit, debit, Aspire points, and Allē points.
NO checks, please!
At ANEU Med Spa we offer goods and services that are irrevocable. Therefore, we do not offer any refunds for any product that has been injected or used during your treatment. We are constantly striving to create an environment founded on excellence, quality, and most importantly – the safety of our clients. For this reason, we cannot accept skin care product returns (with exceptions to clear defects in packaging or product) once your purchase has been completed. In the event of a true allergic reaction, you must contact the clinic and be seen within 48 hours of the reported reaction and have the reaction assessed by a provider to document the event before any returns/exchanges can be accepted and must be completed within two weeks of initial product purchase. This will be given as an in-house credit towards future purchases, no cash refunds will be made.
Due to the significant amount of time invested in this procedure and the length of the appointment time on a provider’s schedule, we require a one-time $550 deposit before your treatment. This deposit will go towards your treatment total.
However, if the appointment is canceled or rescheduled within a 72-hour window of your appointment, the deposit will be forfeited.
